Our trained professionals with kind voices will contact your patients/customers by phone in order to make arrangements on your behalf.  Their primary goal is to get the account(s) paid-in-full before turning the account over to collections becomes an option.  Our goal is to make your patient/customer feel they are understood in their financial struggles and work with them to find resolve while still in the early stages of the process.  We work on your behalf to get the account paid-in-full as quickly as possible to avoid the collections process, however at times collections is needed in order to collect the balance and remedy the delinquent balance.  We can field all return calls or place calls on your behalf with return calls directed back to your office - fully customizable soltutions aimed at increasing your cash flow and decreasing your workload.