Your patients will never feel like it’s collections. We promise.

You deserve to always be the Good Guy to your patients

Increase cash flow so you can keep your prices low

Stay informed with real-time access to account statuses

Reclaim time in your day to focus on your patients (not their bills)

Trusting a mediocre collection agency puts your reputation and patients at risk

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Damaged Reputation

To your patients, you and your collection agency go hand-in-hand. Too many collection agencies focus so much on just collecting debt that they forget these are your patients first.

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Upset Patients

You use a collection agency so you don’t have to handle angry patient calls. If your collection agency doesn’t treat your patients with the same level of respect, compassion, and care the way you do, you will find yourself doing damage control.

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Lost Revenue

Mediocre collection agencies get mediocre results. And you end up having to raise your prices – upsetting your patients along the way – to cover the cost of that lost revenue.

You Deserve Better!

We are here to help you get paid the RIGHT way!

We understand the delicate balance between being paid for services provided and maintaining a positive relationship with your patients.

We promise to treat every patient with the compassion, respect, and care that they deserve. Your patients will remain satisfied, and your unpaid patient debt goes down (while your cash-flow goes up!).

Schedule a Call

Place new accounts within minutes with our easy-to-use client portal
24/7, transparent access to your accounts so you’re never left in the dark
Updated software that allows our team to connect with your patients through text, email, chat, and more
In-house legal counsel to manage any accounts that require further action

Enjoy peace of mind knowing that your practice and patients are in good hands at Debt Recovery Solutions of Ohio

Years in Business

Collected This Decade

%

Average Recovery Rate (2017-2020)

Our Services

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Early Out Program

Create a customized early out program – including call and letter campaigns – so more patients pay their bills quicker (and never get sent to collections)

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Illustration of a man in a chair chatting with a woman on a laptop.

Third Party Collection Services

Entrust your past-due accounts to a collection agency that will work with compassion and compliance!

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How it Works

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Place Your Accounts

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We Get to Work

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You Get Paid

And there’s no bad guy!

Ready to learn how Debt Recovery Solutions of Ohio can help you increase your cash flow and patient satisfaction?

Schedule a 30-Minute Call

DRS does an excellent job with handling our accounts, communicating, and responding when there are issues or concerns that need resolution. It is nice to work with a collection agency that works for us! Thank you for all that you do!

Cindy R.,

Gastro-Intestinal Associates

It’s been awesome – you’ve been very polite, professional, and patient – I appreciate everything, you’re a help! You’re one of the nicest bill collectors I’ve spoken with.

Danna S.

Consumer

You deserve a collection agency that cares about you getting paid and your patients being treated with compassion.

Schedule a No-Pressure Call

Collector Skills: Listening

When a consumer answers a call from a collection agency, the conversation can go any number of ways. Having the listening skills to navigate those conversations and achieve a positive outcome is a gift. The importance of these soft skills of listening and discernment...

Why You Should Answer That Collection Call

*Positive points from a negative industry* INTRODUCTION Being in debt is stressful. Which is why it’s understandable when people simply shove it out of their minds and avoid dealing with it. Although this might relieve some of the pressure in the short term – in the...

Overcoming the Negative Image of Debt Collectors

When you’re a kid and your kindergarten teacher asks you ‘What do you want to be when you grow up?’, how many of us answered ‘A Bill Collector!’? Nobody. Not a single soul. I’d be willing to bet money that no kid has ever given that answer. Everyone wants to be a...

Reasons Your Accounts Go Unpaid and Tips for Avoiding This

If you have a business that extends any kind of credit or grace period to your customers, you know that there are some who will stretch out repayment to the maximum or not pay altogether for services provided. Here are a few key reasons a customer may not pay and some...

Getting Comfortable with Being Uncomfortable

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How an Extrovert Handled Working From Home

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How Connection, Compliance and Care Makes a Better Collector

Positive Mindset = Greater Results So, how do you make a thankless job more enjoyable and keep collectors from burning out? Debt Recovery Solutions intentionally focuses on positivity and provides motivational training for our collection team. This creates a better...

The Necessity of Litigation

There are a lot of reasons that bills go unpaid. But the reality is that if you have provided a service, you deserve to be compensated for that service. We do understand when consumers hit a financial bump or fall on hard times. DRS works diligently to help these...